Privacy Policy

Last Updated: March, 2025

Alacartetools (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software-as-a-service (SaaS) products, mobile applications, and desktop applications (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Services, including:

a) Information You Provide

  • Account Information: When you register, we collect your name, email, phone number, and other relevant details.
  • Payment Information: If you purchase a subscription or product, payment details are processed securely through third-party payment providers.
  • Customer Support Data: When you contact us for support, we collect information related to your request.

b) Automatically Collected Information

  • Device and Usage Data: We collect information such as your IP address, browser type, device type, operating system, app version, and usage patterns.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to analyze user behavior and enhance the experience. You can manage cookies through your browser settings.

c) Third-Party Data

  • Google & Apple Analytics: We may collect analytics data from Google Analytics and Apple App Store Analytics to monitor performance.
  • App Store Data: If you download our app from the Google Play Store or Apple App Store, they may collect additional information based on their privacy policies.

2. How We Use Your Information

We use your data for the following purposes:

  • To Provide Services: Enable account access, process transactions, and maintain security.
  • To Improve User Experience: Analyze trends and enhance functionality.
  • For Customer Support: Assist with technical issues and respond to inquiries.
  • For Marketing & Communication: Send updates, newsletters, or promotional content (you may opt out anytime).
  • To Comply with Legal Requirements: Protect against fraud, enforce terms, and comply with regulations.

3. How We Share Your Information

We do not sell your personal data. However, we may share information under the following circumstances:

  • With Service Providers: Trusted third parties (e.g., payment processors, hosting services, analytics providers) assisting in service operations.
  • With Legal Authorities: If required by law, to enforce our terms, or protect against fraud or harm.
  • Business Transfers: In case of a merger, acquisition, or asset sale, user data may be transferred to the new entity.

4. Google Play & Apple App Store Policies

Our mobile apps may collect data as required by the respective platforms. For details, refer to:

5. Data Security

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure. Users should take precautions, such as using strong passwords and keeping their login credentials confidential.

6. Your Rights & Choices

Depending on your location and applicable laws, you may have the following rights:

  • Access & Update: You can access and update your personal information through your account settings.
  • Data Deletion: You can request account deletion by contacting us.
  • Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions.

7. Third-Party Links & Services

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

8. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect data from children. If we discover such data, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the “Last Updated” date. Please review it regularly.

10. Governing Law

This Privacy Policy is governed by the laws of India, with exclusive jurisdiction in Chennai, Tamil Nadu, India.

11. Contact Us

For any privacy-related inquiries, please contact us at:
📧 [email protected]